Posted by Gina Murphy

Full Service Solution brings Wedding Collection Online

We are seeing a trend where clients are looking for a provider to come up with application development plans to enhance the features and functionality of their existing applications. In addition, we are seeing an uptick of clients that are creating additional sites for their products/solutions either with an ecommerce platform or enterprise wide content management system that can readily integrate with all of their back end and third party systems. Read more…

Posted by NaviSite Quarterly

Virtualization, Web 2.0 and SOA Services Become One

By Denis Martin, Executive Vice President and Chief Technology Officer

Today, new technologies are defining the performance parameters with improved growth and pace. While many business models globally strive for the perfect combination of reliability and flexibility, most of them struggle to come up with a complete suite of IT infrastructure on their own. All this can be accomplished without sacrificing anything in terms of core business solutions performance, revenue, and reliability with NaviSite’s Upcoming Next Gen Application Platform.

Managed application services have evolved significantly and the macro-trends have been clearly emerging. Outsourcing mission critical enterprise applications has become mainstream and Software as a Service (SaaS) is proliferating. Now in particular, there is continuously growing pressure on enterprises and SaaS providers to integrate outsourced and on-premise systems with those of their partners and clients. This is especially true for companies that view technology as a strategic component of their growth. Read more…

Posted by NaviSite Quarterly

NaviSite Announces Strong UK Growth and Significant UK Data Centre Expansion

By Sean McAvan, Managing Director, NaviSite Europe

In another significant step demonstrating continued organic growth, NaviSite has announced two data centre expansion plans. These will provide NaviSite with an opportunity to sustain global leadership and to accommodate strong demand and increasing sales in the European marketplace.

In April 2008, a third UK facility will be brought online at Global Switch2 in London’s docklands. This facility is designed to capitalize on soaring demand for NaviSite’s managed services, as both of the current facilities (central London and Watford) are now full. There is a solid pipeline of orders for this new facility and two significant clients (a UK government agency and a high-street retailer) will be installed there as soon as the data centre comes alive. Read more…

Posted by NaviSite Quarterly

Disaster Recovery Plans and SAS 70 Compliance

By Chance Veasey, Senior Director, Application Hosting Services

NaviSite demonstrates its commitment to operational controls, IT governance, and best practices with both a SAS70 Type II audit program and a yearly disaster recovery test. These practices are woven within the fabric of our daily operations and are a part of our integrated approach to best practices.

Many organizations are struggling to find a holistic approach to IT governance and best practices. IT organizations are looking at standards like ITIL, ISO, Val-IT, CobiT, and the CMM - and asking, “upon which standard do I focus?” Meanwhile, some organizations are betting that the SEC’s last guidance on Sarbanes-Oxley Section 404, published in May of 2007, will lead to reform and relieve some of the IT governance requirements. Within this quagmire of mature and emerging standards, some organizations are hesitating to act as they evaluate the overlap of requirements and hold out hope for SarbOx reform. Other organizations are directing their efforts to reach a specific goal specified by one standards body. Read more…

Posted by NaviSite Quarterly

By Sophia McKeown, Product Manager- Application Development

The PCI standard was developed by credit card companies to better protect the privacy of customers, payment card data, and merchant data. Merchants who accept credit cards as payment are subject to these standards; yet meeting these requirements can be challenging.

When we talk about PCI compliance, organizations are often misled by five common myths about becoming compliant with the Data Security Standard (DSS) as outlined by the Payment Card Industry (PCI). Here, we break some of these common myths related to the PCI DSS.

Myth 1: Varying degrees of compliance are required.
The most common misconception is that there are varying degrees of compliance required, depending upon a merchant’s particular level which is determined by their annual number of transactions. The reality is quite the opposite. Read more…

Posted by NaviSite Quarterly

Announcing the NaviSite Account Management Program

By Pete Castello, Vice President, Client Services

At NaviSite, we are always listening to and responding to changing customer needs - so we can exceed their expectations. Our newly launched Account Management program is aimed at improving the customer experience and offering our customers the best-fit technology solutions that meet their specific business needs and enhance their IT efficiencies.

Over the last several years, NaviSite has established a large number of new customer relationships. At the same time we have been very active in acquiring and developing a much broader range of hosting and application management capabilities. These two facts, coupled with the increasing demand pressures in the managed hosting space, have led us to believe the time is right for changing the way we approach and manage our customer relationships. So on February 1, 2008, NaviSite announced its most substantial investment in the customer experience to date with the launch of our New Account Management program. Read more…

Posted by NaviSite Quarterly

NaviView: The reliable monitoring platform for your IT infrastructure

By Adrian Rand, Vice President Operations

Companies today are investing more time, money, and effort into maintaining their IT infrastructure – to ensure that it effectively supports their business. In order to better manage return on this investment and get efficient service levels, many organizations are turning to IT outsourcing. At the same time, however, companies are concerned about giving up control and losing visibility into how their systems are managed and how they are performing. NaviView, NaviSite’s monitoring platform, gives you a complete view into what is happening at all levels of your IT infrastructure – whether it is managed by NaviSite or by your own IT team.

With NaviView, you can proactively monitor and assess the availability, responsiveness, performance, and state of key IT components, including network devices, security devices, servers, applications, and databases – ensuring the infrastructure critical to business remains highly available and accessible to you. Read more…

Posted by NaviSite Quarterly

Creating a runway of opportunities

By Fran Baddeley, Manager Client Services

FMC Airport Systems manufacture and service a host of behind-the-scenes airport products that keep ground operations running smoothly from touchdown to take-off. A world leader in the supply of airport equipment, they rely on NaviSite’s flexible, accessible mission-critical application solutions to turn their demanding business terrain into a smooth runway of opportunities.

FMC manufactures equipment like cargo, bulk and baggage loaders, aircraft tow tractors, deicers, transporters, transfer decks, PC Air, 400 Hz ground power, passenger boarding stairs, and bridges. They also provide equipment servicing contracts, along with baggage systems and facilities within the airport. Today, FMC Airport Systems is a world leader in the supply of airport equipment. Read more…

Posted by NaviSite

As we announced news of a major European customer to usher in our 18th state-of-the-art data center in the United Kingdom, The Green Grid decided to feature NaviSite and its innovative work in data center management in its Member Spotlight.

NaviSite joined The Green Grid in 2007, the same year the organization was founded, to adopt industry-wide standards for best practices, metrics, and technologies for improving data center efficiencies. Composed of the leading IT and web-centric companies, The Green Grid facilitates and promotes the adoption of energy efficient standards, processes, measurements, and technologies in data center management. Read more…

Posted by Mark Clayman

NaviSite participated in the Microsoft Convergence in Orlando FL last week where we showcased our new fully integrated solution for Microsoft Dynamics CRM, Microsoft Exchange Windows Server 2007, and Microsoft Windows SharePoint Services.  We received a lot of booth traffic from ISV’s and potential clients who were extremely interested in the integration between the applications in a hosted environment.  A reoccurring question was to explain how our solution could save their company time and money.  We went through the ROI showing them that by NaviSite taking ownership of the infrastructure and application management, it would give them the opportunity for their key resources to focus on their core business and additionally leverage their investment in Microsoft products by utilizing our years of experience with hundreds of clients.  Most of the visitors were intrigued by the quick implementation of hosted solutions, interoperability between applications utilizing NaviSite’s virtual platform.  Clients could take advantage of the high-availability, anytime-anywhere demands of mission critical applications.  It’s also worth noting that a number of clients are still unfamiliar what it actually means to have an application hosted, outsourced, managed, etc… so while we know the market is large today with clients that know they need an outsourced solution, there’s still an unknown, untapped market we need to educate.  Read more…