NaviSite's Hosted Microsoft Exchange Services

Exchange Solutions You Can Count On

While email is critical to your business, managing your Exchange server in-house can be expensive, time consuming, and full of hassles. Working with an external service provider can help you eliminate those headaches, and take advantage of the full functionality of your Microsoft Hosted Exchange server.

NaviSite’s Hosted Exchange solutions, based on an agile SaaS platform and optimized for 0-1000 seats, are designed to improve your email efficiencies without incurring additional upfront expenses or administrative burdens. With NaviSite, you get business-grade email that’s simple to set up and administrate, easy to use, and simple to pay for.

Our offerings are simple to understand and offer the same costs advantage whether you have 5 users or 500 users – you don’t get a better price by adding features or having a minimum number of users. As a Microsoft Certified Gold Partner and an industry-leading provider of hosted Microsoft Exchange services, we host email for hundreds of organizations, managing over 100,000 seats and 20 million messages a month.

Choosing NaviSite as your trusted Microsoft Hosted Exchange provider offers a number of significant benefits over hosting your Exchange Server in-house.

  • Reduced total cost of ownership: The upfront costs and hassles of creating and maintaining a Hosted Exchange Server can be prohibitive. With NaviSite, there are no upfront costs or hassles; we take care of everything. You just pay a single, fixed rate.
  • Improved business alignment: NaviSite has the expertise required to make sure that your Hosted Exchange server is configured so you can take full advantage of all of its features to help your in-house communications to run more smoothly.
  • Predictable expense management: NaviSite charges a single, predictable monthly fee, which can be budgeted for long in advance. By using NaviSite as your Hosted Exchange provider, you eliminate the inevitable and unpredictable costs of repairing or upgrading an in-house Exchange server.
  • Security, reliability and scalability: NaviSite has 15 state of the art data centers in the US and UK, including 4 SAS 70 Type II compliant data centers, to house your Hosted Exchange server in, meaning you have the security, reliability and scalability of a Fortune 100 equivalent IT infrastructure.
  • Increased speed of deployment: Because NaviSite has a best in class IT infrastructure already in place and over a decade of experience, your Hosted Exchange will be deployed much faster than you could by hosting in-house.
  • Flexibility to expand as needed: Making changes to your Hosted Exchange with NaviSite just requires letting us know what your new requirements are, because we have a pre-built, scalable infrastructure already in place that gives you the flexibility to adapt to new market demands quickly.
  • Improved availability and productivity: NaviSite employs experts who do nothing but host and manage your Hosted Exchange, meaning your communication tools are always available, and are working at peak efficiency.
  • Increased visibility and control: NaviSite offers full transparency in our Hosted Exchange services, with a mature end-user control panel.

Our Microsoft Hosted Exchange solutions include a variety of standard features to help you get the most advantage from your e-mail and collaboration tools.

  • On-Demand SAAS platform
  • Predictable, per seat pricing
  • Choice of 500MB, 1GB, 2GB and 4GB mailboxes
  • Single Sign-on capable with proprietary password caching
  • Installation, configuration, patch management, and 24x7 monitoring of Exchange servers, including hardware, OS, and application
  • 24x7 Level 2 and 3 “live” support
  • Mature, comprehensive administrator and end user control panel
  • Anywhere, anytime access with Outlook 2003/2007, Entourage 2008, Outlook Web Access, MAPI/HTTPS, RPC/HTTPS and POP3
  • Free Outlook 2007 for Microsoft and Entourage 2008 for Apple software
  • Free iPhone access via Microsoft ActivSynch
  • Calendaring, scheduling, and public folders
  • Premium anti-spam protection with Postini
  • Premium anti-virus protection at the Gateway, MTA, Mailbox, and File-Level with Trend Micro ScanMail and ServerProtect
  • 100% uptime availability SLA

We also offer a number of optional features with our Microsoft Hosted Exchange that can be added for those who need increased services, for an additional monthly fee.

  • Hosted SharePoint
    • Built on Windows SharePoint Services
    • Single Sign-on with Hosted Exchange
    • Initial offering starts with 2 GB of data
  • Hosted Microsoft CRM
    • Single Sign-on with Hosted Exchange solution
  • Mobile messaging with RIM (BlackBerry Alliance Partner) and Motorola
  • Hosted compliance archiving via partnerships with Microsoft and Global Relay
  • Hosted business continuity via partnership with Microsoft

Customize Your Hosted Exchange Solution

A competitive feature-set, per-mailbox pricing, and easy additions of new features as you grow allows you and your organization to customize and build, user-by-user, the Hosted Exchange solution that fits your specific needs.

Mailbox Size (price per mailbox)

Size Monthly (recurring) Install Fee
500MB $8.95 $8.95
1GB $9.95 $9.95
2GB $11.95 $11.95

Optional Addons

Option Monthly (recurring) Install Fee
BlackBerry Support $9.95 FREE
Good Mobile Messaging $12.95 FREE
Addtl SharePoint Space $27.50/GB $27.50
Email Archive $15.00/User $15.00/User
Addtl Archive $6.00/GB -

The following are some of the most commonly asked questions regarding NaviSite's Hosted Exchange platform.

What is the free Sharepoint environment that is included?

Sharepoint provides an online portal for document sharing and collaboration. The 1GB of workspace can be customized with templates to match a wide range of office environments.

What is the BlackBerry addon?

Adding BlackBerry Enterprise Server provides wireless sync of e-mail, calendar, contacts, and tasks. You'll be able to provision handheld devices directly via our online portal. This does require a BES compatible data plan with your wireless carrier.

What is the Good Mobile Messaging add-on?

Good Mobile Messaging Server provides wireless sync of e-mail, calendar, contacts, and tasks and works with a variety of Palm and Windows Mobile devices. This addon does require a compatible data plan with your wireless carrier.

Where are the servers located?

Unlike many of our competitors who co-locate their servers in third-party data centers, our servers are housed in NaviSite owned and operated SAS70 Type II certified Tier IV data centers, giving us full control and accountability of our service which allows us to confidently guarantee 100% uptime.

What are the Continuity and Archiving abilities?

Our continuity solution provides a 30-day rolling archive of all inbound/outbound e-mail. This ensures access to e-mail in the event that Exchange services are offline. In addition, E-discovery provides searching across archives for management oversight. We also offer 3-year, regulatory-compliant archiving for securities organizations.

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