Maximize the Availability and Performance of your IT Environment

Can your business afford IT outages? The answer is NO. Downtime can be costly and demoralizing for your business, especially with geographically distributed employees, customers, and partners who expect IT systems to be running 24x7. While every organization needs near-zero downtime for their applications and devices, not everyone can afford their own dedicated IT environment, given the cost, complexity, and resource constraints.

NaviSite can simplify the monitoring and management process with our specialized Remote Monitoring & Management Services that provide 24x7 support for a wide spectrum of IT applications and infrastructure - wherever they are located. We keep constant watch over your IT environment, ensuring optimal performance and quick restoration of your critical technology resources, including network, devices, servers, storage, and applications- all in real time and at a minimal cost.

NaviSite’s Remote Monitoring and Management Solutions

Recognizing that each customer has different management needs, NaviSite offers three levels of Remote Monitoring & Management Capabilities: Silver, Gold and Platinum with individual offerings.

	Silver Service		Gold Service		Platinum Service
	NaviSite	Customer	NaviSite	Customer	NaviSite	Customer
CRM
Configuration Management
Service Level
Run Book/ Monitor Configs
Monitoring
Incident Management
Problem Management
Change Management